Returns & Exchanges
At Bench, we want you to be completely satisfied with your urban lifestyle gear, which is why we offer a 30-day return window for all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all Bench hangtags and labels are still attached to the garments.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off location and keep your tracking receipt until your refund is fully processed.